Streamlining Litigation Support for a Leading California Firm

The Client

A premier litigation firm in California, our client has been at the forefront of consumer protection and civil litigation matters against automobile manufacturers since 2013.

Scope of Work

Assisted with litigation support services: preparation of complaints, motions, summons, and discoveries and generating reports for claims and settlements.

legal document processing

Process Bottlenecks

Our client approached us with the need to file claims and settlements within a specific timeline. Their in-house legal team was struggling with a substantial volume of defective vehicle claims and lawsuits, resulting in a significant backlog of settlements.

The client was struggling with urgent filing requirements that added tremendous pressure to their in-house legal team, undermining both the quality of their work and their ability to adhere to deadlines.

The high employee attrition rate further aggravated the situation, as new talents required time to adapt to existing processes, increasing the cost of the law firm.

Ultimately, the growing backlog of claims and lawsuits resulted in delays in filing claims and lawsuits in court, impacting the efficiency and accuracy of motions, discoveries, and complaints.

Cogneesol’s Optimization Solution

Understanding the core challenges faced by our client, Cogneesol devised a tailored solution to tackle the core challenges faced by the client.

We assumed responsibility for the entire litigation process, from preparing complaints, motions, and discoveries to generating reports for claims and settlements.

Our goal was to erase the backlog and ensure both the accuracy and timely delivery of all legal reports. Our strategic steps included the following:

  • Consistently organized emails and folders on a daily basis: Our dedicated experts organized emails and folders of the clients on a daily basis to ensure important documents, communications, and data were easily accessible and searchable. This minimized the chances of overlooking crucial information or creating redundancies.
  • Proactive document management: We didn’t simply wait for the client to supply information. Instead, we actively sought additional documents, underlining our dedication to deadlines and precision in crafting reports like motions, complaints, and summaries.
  • Comprehensive legal research and proper formatting: Our team dedicated considerable time to conducting extensive legal research, which is essential for crafting top-tier reports and documents. We also strictly adhered to formatting requirements, ensuring all legal documents met the exacting standards of the profession.

Recognizing our expertise, the client entrusted us with the responsibility of streamlining report preparation and effectively managing backlogs associated with filing medical claims and lawsuit documentation to present in the court.

“Working with Cogneesol has been exceptional! Their tailored approach streamlined our document management and legal preparations. With their proactive mindset, they organized information efficiently and ensured timely deliveries. The comprehensive legal research and attention to detail elevated our legal arguments. Thank you for helping us get through this change. It means a lot keep it up with the wonderful work”.


  • Streamlined documentation process efficiently
  • Enabled the client to submit reports in court trials in a timely manner
  • Efficient workflow led to an increase in client satisfaction
  • Provided round-the-clock support to increase Turnaround Time (TAT).

Impact Delivered

  • 50% Increase in Efficiency
  • 99.9% Quality and Accuracy in Service Delivery
  • 70% Cost Savings

Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.

Get in Touch With Us

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