Outsource Function - Drafting Complaints,
Notices and Discovery Documents

The Client:

A California based law firm that Cogneesol has been servicing since 2021.

Scope of Work

In the extension of an in-house paralegal and secretarial team, the firm required support on specific requirements based on relevant laws and legal secretarial services, including:

  • Drafting of complaints, civil case coversheet, addendum, and summons
  • Drafting Notice of depositions
  • Propounding discovery documents
  • Drafting responses to discovery documents
The Client: Kate Bowen/The Consumer Advocacy Center, P.C.

Process Bottlenecks

  • High cost of operations
  • Increasing backlogs due to new cases
  • The missed limitation period to file complaints, responsive pleadings, and discovery documents
  • Sizeable attorney time spent on clerical requirements

Cogneesol’s Optimization Solution

We streamlined the client’s processes by:

  • Creating a database for timely notification of limitation period, case details including names of the party and witnesses, injury date, due date for responsive pleadings and of the discovery process.
  • Creating templates for every requirement, such as complaints, notices, discovery documents, and applications

This helped the client firm with structured and analyzed documents that gave them a strong base to build their cases.

With the unwavering support from the excellent team at Cogneesol, we managed to reduce our administrative costs by 50%. They helped streamline our processes to receive timely notifications, incorporated templatized requirements, and assisted in speeding up our operations for maximum efficiency.

Impact Delivered

With the standardization of the templates, we have been able to give the client significant bandwidth in not only concentrating on the win themes for their cases but have also enabled them to take up more cases. Further:

  • Enabled timely notification of the statute of limitation. This is an important part when filing complaints and discovery documents.
  • Reduced administrative costs by 50%

Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.

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