The Client:
A California based law firm that Cogneesol has been servicing since 2021.
Scope of Work
In the extension of an in-house paralegal and secretarial team, the firm required support on specific requirements based on relevant laws and legal secretarial services, including:
- Drafting of complaints, civil case coversheet, addendum, and summons
- Drafting Notice of depositions
- Propounding discovery documents
- Drafting responses to discovery documents
Process Bottlenecks
- High cost of operations
- Increasing backlogs due to new cases
- The missed limitation period to file complaints, responsive pleadings, and discovery documents
- Sizeable attorney time spent on clerical requirements
Cogneesol’s Optimization Solution
We streamlined the client’s processes by:
- Creating a database for timely notification of limitation period, case details including names of the party and witnesses, injury date, due date for responsive pleadings and of the discovery process.
- Creating templates for every requirement, such as complaints, notices, discovery documents, and applications
This helped the client firm with structured and analyzed documents that gave them a strong base to build their cases.
With the unwavering support from the excellent team at Cogneesol, we managed to reduce our administrative costs by 50%. They helped streamline our processes to receive timely notifications, incorporated templatized requirements, and assisted in speeding up our operations for maximum efficiency.
Impact Delivered
With the standardization of the templates, we have been able to give the client significant bandwidth in not only concentrating on the win themes for their cases but have also enabled them to take up more cases. Further:
- Enabled timely notification of the statute of limitation. This is an important part when filing complaints and discovery documents.
- Reduced administrative costs by 50%
Client Testimonials
It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.
Through the last three years of our association with Cogneesol, we have come to depend on their drafting support completely. They are experts of various laws and regulations; their drafts are accurate and complete; do not require undue review efforts. They make it easier and faster for us to build our cases.
We are a law firm based out of Washington DC. With increasing case load, we wanted to work with a dedicated team of paralegals to handle our backend legal work. Came to know of Cogneesol from an attorneys’ network. Their level of professionalism for their very first assignment won us over completely. They are now on our retainer rolls. We reach out to them for all our big cases.
Today, we rely on Cogneesol for handling most aspects of our law firm’s back-office operations. It had started with the basic yet crucial document review tasks. Their excellent service delivery simply led to widening the scope of work and now, we also depend on them for contract abstraction, drafting, and management. Not only do they deliver quality service, they are also reasonably priced helping us stay cost efficient.
Cogneesol provided us with proficient legal experts to provide paralegal services for all our open cases. We realized they are also trained on legal amendments on a regular basis so that their knowledge stays up-to-date. We have been getting timely services from them with in depth analysis and closures. Extremely satisfied with their services! Wish them well!
Cogneesol has been handling our document review and management, contract drafting and management services for the last two years, and we have been extremely satisfied with their comprehensive and immaculate service delivery. They are meticulous and leave nothing to chance. Further, the flexibility of their rate cards allows us the freedom to approach them with all requests of backend support.
