Claims Management Services
Cogneesol’s insurance claims management services help insurers achieve dramatic improvements in claims processing through greater accuracy in claims settlement and reduction in costs. The benefits that insurance companies can avail of by outsourcing claims management to us include the following:
- Reduction in operations cost
- Fraudulent claims management
- High-quality customer service despite business volume fluctuation
- Greater customer satisfaction
Our claims management services ensure timely and precise processing of insurance claims, helping our clients to ensure customer satisfaction and retention.
Our Claims Management Services
- Legacy application modernization
- Setup of insurance claims
- Settlement of accounts
- Estimation of and eligibility for insurance claims
- Auditing and support of claims
- Imaging of claim documents
- Adjudication on a fast track
- Adjudication of full claims
Our Key Differentiators
Our expertise in addressing issues related to claims management assists you in maintaining insurance claim files properly and quickly.
Our team works round-the-clock. When you outsource to us, we will provide the desired outcome in real-time & by the set deadline.
Our team of experts can process claims on time without compromising quality, helping you achieve financial accuracy of 99.7%.
Our claims management outsourcing services can help you reduce the core overall administration expenses by 20% on average.
We respect the security & confidentiality of your data. When you outsource to Cogneesol, we guarantee that your customers’ information remains safe with us.
Cogneesol’s insurance experts work under the supervision of our quality assurance team, helping you achieve procedural accuracy of 99.3%.
Who We Serve
Car / Business Auto
Property & Casualty
D&O (Director & Office)
Professional / Personal Liability
Sexual abuse Liability
How Does Cogneesol Help You With Claims Management?
Quite a lot of challenges continue to blur the insurance landscape these days. On one hand, insurance agencies have to cope with excessive competition and strict rules, while on the other, they struggle with declining operational margins.
Simply cutting down the cost of operations is not going to get insurance agencies quite far. They have to tactically evaluate their organizational assets and embrace an innovative approach, and for this, more and more insurance industry leaders are turning toward outsourcing insurance claims processing.
By doing this, you will not just strengthen your business operations but additionally grow faster as compared to your competitors. Cogneesol’s insurance claims processing services help you maximize the value gained through our methodologies, tools, operational excellence, and experience in the insurance industry.
We help our clients navigate from where they are to where they aspire to be through our always-on learning agenda in the form of client stories and blogs highlighting latest industry trends.
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It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.
Cogneesol transformed our claims process by making it intuitive and extremely customer centric. Our claims submission process is simpler now, with customers easily filling in forms. Further, the claims payment process has been shortened and simplified, thereby enabling quicker disbursal of the claims. Thank You, team Cogneesol, for these valuable structural changes!
It is always important to work with domain experts for critical functions. Our claims management function is one such critical department. We have Cogneesol handling the entire department for us for many years now. The technical expertise they bring to the operations has been ensuring the smooth functioning of every process and their complete compliance.
Our customer satisfaction score has gone up many notches from the time Cogneesol took over our claims management process. They have streamlined the activities making them simpler and quicker. A standard operating procedure was put in place so that service levels, accuracy and timelines could be met. These together have quickened the disbursal process, generating a great deal of goodwill.