Logistics Outsourcing Services
Freight and logistics companies, around the globe, have been going through severe disruptions owing to the COVID-19 pandemic and geo-political tensions. Overnight, these companies have had to revisit market strategies and transaction modalities while safeguarding their top-line, fighting competition, and driving profitability.
In this fast-evolving world, it has become imperative for the freight and logistics companies to minimize their vulnerabilities even as they tackle increased market volatility, cost pressures and gross margin mandates.
Cogneesol has meticulously designed its freight and logistics outsourcing services to meet these industry requirements. Our end-to-end services offer solutions not only across the processing of all types of documents relation to road, air and sea cargo, rate auditing and shipment tracking, but also across functions such as accounting, data management and legal.
Our Freight & Logistics BPO Services
Documentation Processing Services
- Bill of Lading Processing
- Road Freight Bill Processing
- Airway Bill Processing
- Proof of Delivery (PoD) Processing
Data Management Solutions
- Order Data Entry
- Data Mining & Extraction
- Data Analytics
- Freight Rate Auditing
- Shipment Tracking
- Accounts Payable
- Document Imaging, Indexing and Management
- Invoice Processing and Exception Handling
- Disbursement of Accounts Payable
- Reconciliation & Period-end Support
- Allied Services (1099 Processing, VAT Reporting, P-card and T&E Management)
- Accounts Receivable
- Billing and Invoicing
- Cash Processing
- Collections and Dispute Management
- Credit Management
- Quote and Order Management
- Reporting and Analysis
- General Ledger Accounting
- General Accounting
- Fixed Assets Accounting
- Inventory Accounting
- Month-end Closing and Reconciliation
- Reporting (Regulatory, Internal, and External)
- Contract Management
- Documentation Management
- Litigation Services
Our Key Differentiators
Real-time Freight & Logistics Documentation Support
Cogneesol’s documentation team comes with significant exposure to the freight and logistics industry. This makes us extremely agile and available to support real-time documentation requirements of our clients.
Analytics and Machine Learning Support
Our teams use analytics and machine learning to study data from client’s voluminous and varied freight and logistics documents. They draw insights from these analyses that enable clients to strategize new approaches and gameplans.
Methodical Transition and Knowledge Transfer
Our transition and knowledge transfer is based on a scientific approach that is exhaustive yet swift thereby ensuring completeness at optimal costs. Supported by comprehensive documentation and on-the-job training, we offer swift onboarding of clients.
Exposure Across Global Clients
Cogneesol has been providing freight and logistics bpo services clients across all the major regions of the world. This gives us an edge over country-specific regulations and requirements.
Delivery excellence is paramount at Cogneesol. Our teams work as equal stakeholders to our clients, and provide quality support at every instance.
Reasonable and Flexible Pricing Models
We are known for our flexible and bespoke pricing engagement with our clients. Over the years, we have built confidence by offering the best of services at greatly competitive price points.
How can we serve you?
Our freight and logistics back office services will help you by cutting non-value adds in your processes, driving efficiencies and faster turnaround times, achieving optimized cost structures, and by making the organization lean and agile to capitalize on market opportunities.
Our Expertise in Logistics Support Services
We have helped freight and logistics organizations optimize their operations across documentation processing, data mining and analysis, freight rate auditing, and accounting by deploying efficient, agile and resilient operating models.
With strong domain expertise and customer exposure, our teams have developed best practises compendiums that can be emulated across functions with varying levels of customization. This gives us ready muscle to turnaround ailing client operations within a short span of time, and to deliver concrete productivity benefits within defined engagement timelines and terms.
Further, we enable continuous improvements, flexibility and scalability with enhanced controls and technology-enabled optimization.
We help our clients navigate from where they are to where they aspire to be through our always-on learning agenda in the form of client stories and blogs covering the latest industry trends.
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It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.
Cogneesol has transformed our Bill of Lading processing by defining and streamlining processes and dependencies. Their services have been consistently reliable and timely. There are defined SoPs for critical and non-critical processing, which have helped us service our customers better leading to business growth and goodwill enhancement.
We had been struggling with freight rate auditing, as a result of which, there were gaps in the rates that we offered to our clients. With Cogneesol‘s expert freight rate research and auditing, we have been able to offer competitive rates to our clients. Their work has allowed us to improve customer relations, boosting business growth and optimising intelligence.
Our firm has benefitted massively from Cogneesol’s accounting services. The team allotted to us is excellent - professional, timely and ethical. Their streamlining of our processes and managing our payroll and reporting have helped us take crucial business decisions which have proved to be profitable. At the same time, they have helped us make significant inroads into new customer base. Thank you, team!
Cogneesol has turned around our document processing function completely. Be it bill of lading or airway billing or land freights, we now have documentation processes that are swift, timely, lean and efficient. Our internal teams have been able to drive more business on the bedrock of the processes Cogneesol have streamlined for us. They make for great outsourcing partners!