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Legal Outsourcing Enables Law Firms to Focus on Core Competencies
Before going into the intricacies of how legal outsourcing enables law firms to focus on core competencies, it will be in order to know what core competencies are all about. In very rudimentary terms these are the causes that can be attributed to the success of a business. It is therefore the USP on which rests the strengths of a company.
Broadly speaking, core competencies can be categorized as mechanisms inherent in a business structure that optimizes customer benefits, leverages traits to meet the requirements of multiple products and services and specific characteristics that competitors will find extremely difficult to replicate. In short core competencies are the cornerstones of a company’s uniqueness and exclusivity.
As in all business structure law firms to have specific core competencies that bear their definitive hallmark. This is reflected in specific skill sets of lawyers such as sound judgment, ability to analyze any case in detail, logical reasoning powers, persuasiveness and the capability to prepare drafts and briefs in very unambiguous and clear transparent terms.
However, a legal firm has to deal with many factors that are not tuned exclusively to maximizing core competencies. An example is the documentation which is based solely on research work. By being tied down to mundane tasks a law firm weakens one of the tenets of core competencies that is, offering a high level of customer service. By outsourcing legal services some activities legal firms can concentrate on core competencies.
How is this brought about –
Outsourcing non-core activities – If a law firm has to focus on core competencies, non-core activities has to be outsourced. Records research and review can be spun off by civil litigators while routine claims classification can be outsourced by those law firms engaged in class action lawsuits. Transactional lawyers may prefer to concentrate on new businesses while delegating the work of drafting contracts and due diligence work to external specialized service providers. Another example is of immigration lawyers parceling out case form preparation and their processing.
Specialized services by outsourcing agencies – Law firms can avail of specialized outsourcing services both within the country and offshore. This is the latest trend in LPO wherein outsourced firms take up one or two of the many aspects of legal outsourcing and acquire professional expertise in it. Law firms with multi-sourcing their activities can get top of the line quality services from the best on offer. LPOs today hire the finest brains in the business to stay ahead of the competition.
Reduction in operating costs – Outsourcing non-core activities result in the reduction of operating costs. This is because external service providers invest in hiring legal professionals as well as in such infrastructure as data processing systems. This savings by a law firm can be utilized in strengthening core competencies like better customer services and offering competitive rates for legal services.
Also Read: How To Be A Successful Law Firm By Outsourcing Legal Services?
It is thus seen how outsourcing enables law firms to focus on core competencies. In fact, this is the general trend amongst all sectors that seek outsourcing services today.
It is thus seen how outsourcing enables law firms to focus on core competencies. In fact, this is the general trend amongst all sectors that seek outsourcing services today. Are you also looking for expert help for handling non-core business activities and reducing operating costs? Talk to one of the experts at Cogneesol – a well-known legal outsourcing service provider. Call us today at +1 646-688-2821 or email at [email protected].
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