DELIVERED processing of over 1.3 million documents within tight deadlines
ENSURED high-quality outcomes with meticulous review protocols and stringent checks
ACHIEVED cost savings, increased operational efficiency, and 24/7 support
Client
Trial law firm dealing with commercial litigation, employment discrimination, professional negligence and malpractice, defamation and privacy rights in Australia
Scope of Work
Privilege review, privilege log creation, redaction, and document responsiveness tagging
Geography Serviced
Australia
Industry Serviced
Pan industry
Client’s Challenges
The client faced significant challenges in managing high document volumes that had diverse formats, including emails, memos, presentations, and interview records. Key challenges included identifying responsive documents efficiently, adhering to protocol, and meeting case deadlines. The lack of a streamlined process added delays, operational stress, and increased costs
Impact Generated
Our optimization efforts led to measurable improvements in process efficiency, quality, and client satisfaction:
- Reviewed and processed over 1.3 million documents over a period, enabling timely case file readiness
- Maintained high-quality standards through robust internal checks and review mechanisms
- Reduced operational costs through optimized workflows and dual-shift support
- Seamless communication across teams during Australia hours ensured process alignment and boosted efficiency
Cogneesol’s Solution
Our legal experts deployed a structured approach, leveraging industry-leading tools like Relativity, Everlaw, CS Disco to transform the client’s document review process.
With expertise in privilege review, redaction, and responsiveness analysis, we established a tailored workflow to ensure seamless operations:
- Developed search strings and highlighted terms for responsiveness
- Segregated pre-coded documents for sampling and batch review
- Prepared calibration sets and query logs to resolve uncertainties
- Prepared calibration sets and query logs to resolve uncertainties
- Delivered high-quality, timely outputs aligned with client protocols
