Solutions that Drive Growth, Profit & Value
Cogneesol’s insurance outsourcing services re-engineer your business operations, ensure process efficiencies, improve productivity and resilience, thereby enabling growth, agility, and competitive edge.

Insurance Outsourcing Services

Insurance outsourcing has become an imperative for insurance carriers in today’s times amidst rapid market changes, and uncertainties. The increased pace of technical and digital evolution, coupled with lifestyle transformation amongst different age groups of people are proving to be major drivers for the insurance industry to evolve in accordance with new-age priorities. Their endeavor to diversify offerings and increase customer acquisition will hold good only when their core processes are strong and agile.

Cogneesol, a leader in insurance outsourcing services since the last fourteen years, have been helping insurance carriers, wholesalers, MGAs and brokers streamline streamline their operations for efficiencies and productivity. Considering the new-world imperatives, we have further upscaled and upskilled our capabilities to help our insurance clients reimagine their business models, prioritize customer-centricity, drive innovation and future-readiness.

Our insurance offerings cover the complete gamut of outsourced tasks to trigger your growth.

Insurance Agency

Along with all insurance outsourcing services, Cogneesol has also helped us optimize our business model thereby bringing greater profitability.

- An Insurance Agency, New York, NY

Who We Serve

Focused on delivering reliable and continuous support solutions to fulfil and surpass expectations for you and your customers.

Helping insurance carriers fight back business uncertainties with thorough, optimization-focussed, and customer-centric outsourcing services.


Powering your customer-outreach strategies with our end-to-end insurance services that are continuously revised for changing times.


Facilitating you to stay proactive and to manage customer expectations with our industry-ranked insurance outsourcing services.

Retail Agents

Enabling you to succeed and excel in an uncertain market with evolutionary insurance outsourcing services.

Our Insurance BPO Services

New Business and Underwriting Support

  • Channel Support
  • Quotes
  • Premium Calculations
  • Sales / Quotes acceptance & Conversion
  • Actuarial Support
  • Exposure Assessment
  • Underwriting Support
  • Verification / Validation
  • Fulfilment
  • Premium Calculation
  • Follow up
  • Policy Issue
  • New Business Rating

Policy Administration

  • Policy Changes
  • Certificate Issuance and Re-issue
  • Adjustments / Endorsements / Rider & Coverage Changes
  • Lapses
  • Renewals and Quotes
  • Cancellations
  • Remittance
  • Reconciliations
  • Refunds
  • Billing
  • Premium Mode Change
  • Bank Changes
  • Premium Audits

Claims Management

  • Claim Set-up
  • Investigation / examination
  • Review & assessment
  • Reserving
  • Supplier Support
  • Excess / Deductible Management
  • Settlements
  • 3rd Party Claims
  • Bodily Injury claims
  • Recoveries & Subrogation
  • Fraud Checks
  • Claim Finalization
  • Closed Claim audit
  • 3rd Party Payments
  • Debt management

Insurance Accounting

  • Bookkeeping
  • Investment Accounting
  • Payroll Services
  • Reconciliation Services
  • Statutory and State Reporting and Filings
  • Financial Reporting
  • Management Reporting
  • Group Reporting
  • Accounts Payable
  • Accounts Receivables
  • Financial Planning and Analysis
  • Reporting

Sales and Marketing

  • Campaign Management
  • Segmentation
  • Customer Acquisition
  • Retention
  • Cross selling and Up Selling
  • Agency Compensation
  • Channel Analytics


  • Pricing Analytics
  • Broker Analytics
  • Agency Analytics
  • Lead Scoring
  • Geospatial
  • Predictive Risk Scoring
  • Conversion Analytics
  • Credit Control Optimisation
  • Renewal Propensity Analysis
  • Retention Rate Analysis
  • ROI Trend


  • Fraud Management
  • Expense Management
  • Supply Chain Analytics
  • Subrogation
  • Reserving
  • Claims Predictive Modelling


  • Loss Modelling
  • Competitor Analysis
  • Pricing Analytics


  • Resource Planning
  • Staff Optimisation
  • Forecasting
  • KPI Analytics

BI and Visualisation

  • Data Governance Strategy
  • Development
    • Self Service Reporting Services
    • SQL Server Integration Services ( SSIS)
    • SQL Server Analysis Services (SSAS)
    • ETL (OLAP & OLTP)
  • Insight Generation
  • CXO Reporting Services
  • Reporting Rationalisation
  • Root Cause Analysis
  • Plan/actual Comparison

Every Business is Unique. Find Out How We Can Help Yours.

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Cogneesol is positioned as a Major Contender in the Everest Group P&C Insurance BPS PEAK Matrix Assessment Report 2022

Everest Group P&C Insurance BPS PEAK Matrix® Assessment Report 2022 – Focus on Cogneesol

Our Key Differentiators

Product Lines We Serve Across the P&C Value Chain

Liquor Liability
Liquor Liability
Surplus Lines
Surplus Lines
Workers Compensation
Worker's Compensation
Director and Office
Director and Office
Error and Omission
Error and Omission
Commercial Property
Commercial Property
Homeowners and Belongings
Homeowners and Belongings
Professional & General Liability
Professional & General Liability

Why Choose Us?

Our insurance outsourcing services are designed to meet your strategic requirements, and help achieve your business outcomes by not only addressing your current concerns, but by also securing your processes against future uncertainties.

Serving insurance clients spread across the globe since 2009, Cogneesol has made a veritable name for itself in the world of insurance outsourcing solutions. Our recognition as a Major Contender in Everest Group’s P&C Insurance BPS PEAK Matrix ® Assessment Report 2022 is testimony to our delivery excellence and client-centricity.

We have created strong confidence in our wide-ranging insurance services that help clients tackle business disruptions, and enable them to enhance their competitive positioning. We achieve this with the help of our resource pool of highly qualified and experts of insurance domain professionals, our adoption of new-age technologies, our world-class infrastructure and connectivity networks.

Choose from our wide-ranging core and non-core insurance solutions to give your organization the power of innovation and optimization.

Our Resources

We help our clients navigate from where they are to where they aspire to be through our always-on learning agenda in the form of client stories and blogs highlighting latest industry trends.
Insurers’ Priorities to Overcome ‘New-World’ Challenges

Insurers’ Priorities to Overcome ‘New-World’ Challenges

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A US-Based Insurance Company Case Study about Claims Management

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Role of BPO in the Insurance Industry: Experts Opinion

Role of BPO in the Insurance Industry: Experts Opinion

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A US-Based Insurer Case Study about Policy Administration

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Case Studies

All Case Studies

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Insurance BPO: The New Imperative for Insurance Companies

Insurance BPO: The New Imperative for Insurance Companies

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Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.

Get in Touch With Us

We look forward to building long-term relationships with our clients through our customized insurance solutions that will make processes agile and cost-efficient. Have specific questions, or want a guided tour of our services? Get in touch with us!
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