Outsource Function –
Data Entry & Management

Healthcare Information Service Provider Company Case Study

The client is Australia’s well-recognized healthcare information service provider company, supporting healthcare organizations with efficiency enhancements and service delivery improvements. The client’s core motive is the provision of top-quality care for patients. The company provides support for the healthcare sector across the Australian land, helping in identifying service gaps and obtaining objectives.

healthcare data entry

The Business Challenges

Being one of the primary resources of healthcare-related information with having around 600 sub-resources under its umbrella, the client faced challenges managing data sets that contained non-healthcare information.

This typically included data from meeting minutes, administrative & management reports, annual reports, and to name a few.

As the client’s primary goal was to provide genuine information about healthcare, this non-healthcare information was distracting them from the management of crucial and valuable data.

The client faced issues entering this less-useful but vital-to-store data into a new, separate system while ensuring complete security during the entire data management process.

We want to thank Cogneesol and praise their effort they put into data entry and management for our company. Highly recommended!

Our Solutions

In order to provide the client with an excellent service experience, at Cogneesol, we:

Comprehensively understood the client’s requirement and built customized solutions.

Set up a team of skilled data entry professionals and began with project execution.

Provided special training to our team upon the client’s request.

Ensured the work is performed following stringent data security policies and measures and all the data remains secure against unauthorized access.

Used the client’s multiple tools to extract data from the sub-resources and converted it into client-preferred formats.

By uploading thousands of documents each month, transferred completed files back to the client within the pre-defined deadline.

As the client was satisfied with our data entry and management services, the project continued for a long time.

The Difference-Making Impact

Key Highlights:

  • 4000 to 5000 documents processed each month
  • Streamlined data processing workflow
  • 20-30% reduction in data management costs

Cogneesol’s efficient & experienced team helped the client enhance its data management efficiencies.

Our systematic management of non-healthcare information that primarily included document files, such as meeting reports, management reports, and administrative reports, ensured the client gets more time to divert their focus on core healthcare information processing and management.

Keeping data privacy and confidentiality regulations in mind, we followed robust data security measures in place that further impressed the client and helped us earn their trust.

We helped the client streamline their data processing workflow.

The client became able to save costs by 20-30%.

As a result, the client's first project later turned into a long-term contract and business partnership.

Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.

Get in Touch With Us

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