Insurance outsourcing has become an imperative for insurance carriers in today’s times amidst rapid market changes, and uncertainties. The increased pace of technical and digital evolution, coupled with lifestyle transformation amongst different age groups of people are proving to be major drivers for the insurance industry to evolve in accordance with new-age priorities. Their endeavor to diversify offerings and increase customer acquisition will hold good only when their core processes are strong and agile.
Since 2008, Cogneesol has been delivering insurance outsourcing services to insurance carriers, wholesalers, MGAs, and brokers. Our ultimate goal is to streamline your operations for improved efficiency and productivity. Considering the new-world imperatives, we have further upscaled and upskilled our capabilities to help our insurance clients reimagine their business models, prioritize customer-centricity, drive innovation and future-readiness.
Our insurance offerings cover the complete gamut of outsourced tasks to boost your growth.
Helping insurance carriers fight back business uncertainties with thorough, optimization-focussed, and customer-centric outsourcing services.
Powering your customer-outreach strategies with our end-to-end insurance services that are continuously revised for changing times.
Facilitating you to stay proactive and to manage customer expectations with our industry-ranked insurance outsourcing services.
Enabling you to succeed and excel in an uncertain market with evolutionary insurance outsourcing services.
Our insurance outsourcing services streamline client’s operating models by erasing redundancies and by building resilience and agility.
With clients spread across numerous geographic zones, Cogneesol’s exposure to operating standards and procedures give our insurance services a competitive edge.
Our more than a decade’s experience of serving insurance clients has enabled us to create best-in-class benchmarking standards that redefine client processes.
Our outsourcing pricing models are the best in the industry, allowing insurers across, size and requirement, to engage on industry best commercial terms.
Cogneesol’s outsourcing services are marked by swift transition and business-as-usual state, continuous learning and training, reflecting partnership-like commitment.
Initially, we had been undecided over outsourcing our insurance back-office processes fearing mishandling, but Cogneesol ensured that our fears were misplaced. Their team of insurance experts with excellent process and domain understanding swiftly transitioned processes, streamlined flows, and redefined structures. These have helped us offer better solutions to our customers, resulting in increased customer satisfaction and sales of policies. Our relationship with Cogneesol has been extremely satisfactory. They are true partners committed to your success.
With business expansion arose the need for outsourcing our insurance operations to a trusted vendor which could not only reduce time spent on non-core activities, but also assist in drawing up structured operating models that would be scalable and resilient through market changes. We found such a vendor in Cogneesol – their insurance team provide all these outsourcing value propositions on a consistent basis. They have been instrumental in putting our house in order, and in making our processes lean, efficient, and ready for further expansion.
Cogneesol’s insurance outsourcing team has helped our company in improving the quality and speed of processing claims. They did this by meticulously changing our operating models across subprocesses, doing away with non-value add activities, automating basic operations, and drawing up exhaustive SoPs. These have resulted in minimizing costs significantly in addition to alleviating customer experience. We have come to depend on their outsourcing services for a couple of our other divisions as well. Such has been their effect on our organizations!