Worldwide, the insurance sector has been under constant evolution owing to changing customer demands, digital advancements, regulatory changes, agile competitors, and innovative business models. Insurance carriers, agencies, brokers, wholesalers, and MGAs across product lines need customization and time-to-market optimization to maximize organizational value. Outsourcing insurance services could be one of the best strategic solutions to achieve the required.
With an experience of over 15 years, Cogneesol delivers a variety of insurance BPO services to clients, helping them tackle business disruptions and enhance their competitive positioning. Leveraging our domain expertise and application of technology, data, and analytics, we offer industry-defining insurance outsourcing solutions.
Our insurance outsourcing services reflect our determination and ambition toward optimizing clients’ business processes, which make us a credible partner that can bring operational efficiencies of up to 45-65% cost reductions, along with freeing time for the core business.
Our scalable, experienced team provides specialized services for carriers, helping them obtain and maintain optimized operations and expenditure.
Our best-in-class and timely underwriting support helps MGAs enhance broker relationships and provide exceptional service to customers.
Cogneesol's vast domain expertise allows insurance wholesalers to concentrate more on expanding their reach to newer markets and products.
Our specialized and expert customer acquisition and retention solutions enable insurance brokers to increase their top line and profitability, thereby triggering growth.
Our team of trained and experienced insurance professionals are experts at streamlining processes and expanding business reach.
Cogneesol’s insurance business process management team are agile, defining, building, testing, and implementing evolving requirements of clients within a short span of time.
We assign our clients a dedicated team, trained to their standards, focused on their business goals and constantly improving their operations and workflows.
Our pricing models are flexible in every way - from scope, rates to scale. We customize insurance outsourcing solutions to suit your needs.
The in-house team of Cogneesol can efficiently handle your insurance back-office tasks using a vast range of industry-recognized software/CRM.
Get to experience constant innovation, the highest-possible productivity, and the ideal customer support when you outsource insurance services.
Through seamless customer experiences and continuous services, our insurance team guarantees you reduced client attrition.
Leveraging Cogneesol's insurance BPO services, your business can considerably bring down time-to-market for new products.
We had inherited legacy systems from a recent acquisition. Cogneesol helped us migrate our processes from the outdated systems to the ones used across the organization and streamlined them in a matter of months. Thanks to them, our processes are now lean and efficient, making our team many times more productive than previously.
We have been witnessing a rise in insurance claims owing to the COVID-19 global pandemic. To tackle it, Team Cogneesol has been adapting with us to changed ways of working with their reliable insurance back-office support, helping us in the timely handling of 100% of the claims. Despite the difficult times, we have been able to retain our customers’ trust. Much of the credit belongs to Cogneesol!
Cogneesol provided us customized insurance BPO services and helped us reduce our field inspection cycle by identifying processes that could be accomplished digitally by the claimant as well as the field officers. Additionally, their self-service app has brought down inspection costs significantly and has dramatically improved our claim servicing timelines. Thank you Cogneesol for making us so efficient!