Gearing Insurers for New-World Disruptions
We service insurance players across industry lines with result-focused insurance BPO services, enabling them to focus on the 'core.’
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10M+

Managing claim
transactions annually

$1Bn

Approx.
Claims Spend

5M+

Managing underwriting
Transaction

$2Bn+

Premium Handling

Insurance BPO Services

Worldwide, the insurance sector has been under constant evolution owing to changing customer demands, digital advancements, regulatory changes, agile competitors, and innovative business models. Insurance carriers, agencies, brokers, wholesalers, and MGAs across product lines need customization and time-to-market optimization to maximize organizational value. Outsourcing insurance services could be one of the best strategic solutions to achieve the required.

With an experience of over 15 years, Cogneesol delivers a variety of insurance BPO services to clients, helping them tackle business disruptions and enhance their competitive positioning. Leveraging our domain expertise and application of technology, data, and analytics, we offer industry-defining insurance outsourcing solutions.

Our insurance outsourcing services reflect our determination and ambition toward optimizing clients’ business processes, which make us a credible partner that can bring operational efficiencies of up to 45-65% cost reductions, along with freeing time for the core business.

Our Insurance BPO Services

New Business and Underwriting Support

  • Channel Support
  • Quotes
  • Premium Calculations
  • Sales / Quotes acceptance & Conversion
  • Actuarial Support
  • Exposure Assessment
  • Underwriting Support
  • Verification / Validation
  • Fulfilment
  • Follow up
  • Policy Issue
  • New Business Rating
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Policy Administration

  • Policy Changes
  • Certificate Issuance and Re-issue
  • Adjustments / Endorsements / Rider & Coverage Changes
  • Lapses
  • Renewals and Quotes
  • Cancellations
  • Remittance
  • Reconciliations
  • Refunds
  • Billing
  • Premium Mode Change
  • Bank Changes
  • Premium Audits
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Claims Management

  • Claim Set-up
  • Investigation / examination
  • Review & assessment
  • Reserving
  • Supplier Support
  • Excess / Deductible Management
  • Settlements
  • 3rd Party Claims
  • Bodily Injury claims
  • Recoveries & Subrogation
  • Fraud Checks
  • Claim Finalization
  • Closed Claim audit
  • 3rd Party Payments
  • Debt management
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Legal Support

  • Contracting Services
  • Regulatory Research
  • Compliance Support
  • Managed Document Review
  • Cyber Security
  • Paralegal Support
  • Case Management
  • Medical Record Summarization
  • Subrogation
  • Deposition summary

Insurance Accounting

  • Bookkeeping
  • Investment Accounting
  • Payroll Services
  • Reconciliation Services
  • Statutory and State Reporting and Filings
  • Financial Reporting
  • Management Reporting
  • Group Reporting
  • Accounts Payable
  • Accounts Receivables
  • Financial Planning and Analysis
  • Reporting
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Insurance Analytics

  • Distribution Analytics
  • Marketing Analytics
  • Underwriting Analytics
  • Product Performance
  • Claims Analytics Reserving
  • CAT Modelling Pricing

BI and Visualisation

  • Data Governance Strategy
  • Development
    • Self Service Reporting Services
    • SQL Server Integration Services ( SSIS)
    • SQL Server Analysis Services (SSAS)
    • ETL (OLAP & OLTP)
  • Insight Generation
  • CXO Reporting Services
  • Reporting Rationalisation
  • Root Cause Analysis
  • Plan/actual Comparison

Who We Serve

Focused on delivering reliable and continuous support solutions to fulfil and surpass expectations for you and your customers.
Carriers

Our scalable, experienced team provides specialized services for carriers, helping them obtain and maintain optimized operations and expenditure.

MGAs

Our best-in-class and timely underwriting support helps MGAs enhance broker relationships and provide exceptional service to customers.

Wholesalers

Cogneesol's vast domain expertise allows insurance wholesalers to concentrate more on expanding their reach to newer markets and products.

Retail Brokers

Our specialized and expert customer acquisition and retention solutions enable insurance brokers to increase their top line and profitability, thereby triggering growth.

Every Business is Unique. Find Out How We Can Help Yours.

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Our Key Differentiators

Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.
Get in Touch With Us
We look forward to building long-term relationships with our clients through our customized insurance solutions that will make processes agile and cost-efficient. Have specific questions, or want a guided tour of our services? Get in touch with us!