Our esteemed client, a leading medical staffing agency based in California, holds a prominent position nationwide as a provider of travel nurse and allied healthcare staffing services to renowned healthcare facilities.
Streamline accounts receivable process on NetSuite ERP solution.
The client turned to us for assistance, their primary objectives were to reduce days sales outstanding (DSO), optimize capital utilization, and achieve substantial cost savings through improved invoicing and payment functions.
However, their internal accounting team struggled with persistently high employee attrition rates, resulting in difficulties managing cash processes from 120 hospitals via checks and ACH. This led to inefficiencies and a significant build-up of unstructured accounts receivable (AR) data. The onboarding process for new employees was time-consuming, hindering their ability to adapt quickly to existing processes.
Furthermore, the company faced technology challenges with its current solution, QuickBooks Desktop. The platform's limitations on users and file handling, incapability to handle large transaction volumes, slow performance, and frequent crashes further aggravated the situation.
Consequently, the mounting backlog of accounts receivable posed significant obstacles in terms of data accuracy, timely invoicing for hospitals, and prompt salary disbursement for staff. These challenges highlighted the pressing need for an efficient and scalable Finance and Accounting solution for our client.
Cogneesol adopted a systematic approach to address the underlying issues faced by the client. Our exemplary performance delighted the client, leading to an expansion of our responsibilities from handling 10 hospital accounts to 120. The client outsourced their accounts receivable process to us to maintain accurate records and ensure prompt payments, reducing the risk of cash flow and potential credit risks. Cogneesol thoroughly understood their requirements and streamlined their process step-by-step:
Vice President,
Healthcare Staffing Agency, USA
Through the last three years of our association with Cogneesol, we have come to depend on their drafting support completely. They are experts of various laws and regulations; their drafts are accurate and complete; do not require undue review efforts. They make it easier and faster for us to build our cases.
We are a law firm based out of Washington DC. With increasing case load, we wanted to work with a dedicated team of paralegals to handle our backend legal work. Came to know of Cogneesol from an attorneys’ network. Their level of professionalism for their very first assignment won us over completely. They are now on our retainer rolls. We reach out to them for all our big cases.
Today, we rely on Cogneesol for handling most aspects of our law firm’s back-office operations. It had started with the basic yet crucial document review tasks. Their excellent service delivery simply led to widening the scope of work and now, we also depend on them for contract abstraction, drafting, and management. Not only do they deliver quality service, they are also reasonably priced helping us stay cost efficient.
Cogneesol provided us with proficient legal experts to provide paralegal services for all our open cases. We realized they are also trained on legal amendments on a regular basis so that their knowledge stays up-to-date. We have been getting timely services from them with in depth analysis and closures. Extremely satisfied with their services! Wish them well!
Cogneesol has been handling our document review and management, contract drafting and management services for the last two years, and we have been extremely satisfied with their comprehensive and immaculate service delivery. They are meticulous and leave nothing to chance. Further, the flexibility of their rate cards allows us the freedom to approach them with all requests of backend support.