The Client:
A US-based law firm specializing in consumer class actions, wrongful repossessions, automobile frauds, etc.
Scope of Work
Complete support on CaseMap - Practice Management Software, including organization of case documents, linking together of data, and streamlining of the workflow.
Process Bottlenecks
Owing to the nature of their work, the client’s office had to deal with a huge volume of documents. Over a prolonged period of inefficient file management, case files remained unorganized, leading to slippages in timelines as well as records of case documents.
Cogneesol’s Optimization Solution
Cogneesol deployed its top legal experts for the process discovery and due diligence stage.
Thereafter, the team drew up a comprehensive diagnostics report on the immediate steps along with committed timelines. The optimization steps included:
- Assigning case software access to team members as per their areas of specialization
- Defining input rules for the client, following which the Cogneesol team would pick up the task for research and drafting
- Checklist for in-house review stages to ensure quality and accuracy
Thanks to Cogneesol’s timely delivery of accurate documents, we have not only reduced administrative costs, but are also ready to serve more clients. Cogneesol has been truly good for our law business!
Impact Delivered
Cogneesol helps a US-based law firm achieve higher efficiency and cost savings of 54%.
Cogneesol’s well-defined steps for document completion and re-submission on the software have given the client the flexibility and ease to review the drafts, highlight changes, or send forward for finalization.
- The team has already attached approximately 5K documents to the CaseMap software so far
- Efficiency thus effected has freed the client and allowed their office to focus on more technical aspects of cases
Client Testimonials
It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.
Through the last three years of our association with Cogneesol, we have come to depend on their drafting support completely. They are experts of various laws and regulations; their drafts are accurate and complete; do not require undue review efforts. They make it easier and faster for us to build our cases.
We are a law firm based out of Washington DC. With increasing case load, we wanted to work with a dedicated team of paralegals to handle our backend legal work. Came to know of Cogneesol from an attorneys’ network. Their level of professionalism for their very first assignment won us over completely. They are now on our retainer rolls. We reach out to them for all our big cases.
Today, we rely on Cogneesol for handling most aspects of our law firm’s back-office operations. It had started with the basic yet crucial document review tasks. Their excellent service delivery simply led to widening the scope of work and now, we also depend on them for contract abstraction, drafting, and management. Not only do they deliver quality service, they are also reasonably priced helping us stay cost efficient.
Cogneesol provided us with proficient legal experts to provide paralegal services for all our open cases. We realized they are also trained on legal amendments on a regular basis so that their knowledge stays up-to-date. We have been getting timely services from them with in depth analysis and closures. Extremely satisfied with their services! Wish them well!
Thank you, researchers, for your extensive research and inputs for the BC Court of Appeal case. I am happy to confirm that the firm could present a strong appeal thanks to the thorough drafted factum. Your strong understanding of the law and the related regulations give us confidence for stronger representation in the future. You make us a formidable team. Thank you!
