Outsource Function -
Document Drafting & Case Management

The Client:

A US-based law firm specializing in redressal against violations of California state housing laws and rent stabilization ordinances.

Scope of Work

Complete support with:

  • Document drafting for complaints, notices
  • Research and ownership assessment
  • Case file management
The Client:

Process Challenges

Owing to resource crunch, the firm struggled with the management of case files and case events calendaring, error-free complaints’ drafts and discovery documents, tracking of discovery responses. Additionally, the firm faltered with accurate research on the registration of the property with the Housing Department.

Cogneesol’s Optimization Solution

Cogneesol’s team of legal experts assigned to the client divided the requirements as per defined sub-processes and laid down specific guidelines for every document type. We created a standard set of templates for complaints and discovery documents. These included:

  • Complaints drafts for:
    • Tenants for an illegal rent increase, relocation assistance fee for no-fault eviction, and substandard premises
    • Damages and equitable relief, breach of express contract and implied contract, violation of civil code §1942 and declaratory relief, illegally converted rented premises by the landlord (LAMC §12.26(E) (1), substandard premises illegally rented by the landlord and premises which are found to be substandard within the meaning of applicable regulations
  • Drafting of discovery documents (RFPD, FROG. SPROG, RFD), civil cover sheet and summons, notice of depositions, notice of errata, notice of ruling, and amended complaints
  • Research on county assessor website regarding ownership of the subject property and search for assessor’s identification number of the property
  • Case file management, including management of CMC dates and hearing dates, filing of case management statements with the court
  • Drafting of notice of default and notice of errata
  • Scheduling and deposition dates management
  • Discovery responses tracking and, meet and confer letters dispatch

The team delivers quality work within stipulated timelines. Over time, we have assigned them more tasks. They have played a pivotal role in the growth of our firm’s business.

Impact Delivered

Standardized templates for complaints and discovery documents & extensive research deliver accuracy and quality, enable recoveries of approx. $1000K.

We have drafted around 500 landlord-tenant dispute cases along with the initial discovery request in each case and have helped the client:

  • Recover consolidated amount of $25M from landlords for violation of building and housing code rules and for breach of lease agreements
  • Get more than $400 K in various cases related to judgment in relocation assistance to the tenant
  • Have a landlord pay $250K as compensation for substandard unit and violation of Housing Department Building and Safety rules
  • Achieve 99.9% accuracy and quality levels at both process levels and review levels

Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.

Get in Touch With Us

Find out more about how Cogneesol can help you transform your business. Let us know your key areas of interest so we can serve you better.
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