Outsource Function -
Enrollment & CACPF Claims Management

The Client:

A leading NGO specializing in CACFP records management, contract assistance, administrative review guidance, and business development and marketing.

Scope of Work

Enrollment and CACPF Claims Management

The Client:

Process Bottlenecks

The client had an expensive and laborious process to inspect claims - 1 hour 25 minutes on average– that led to elongated claims settlement for a same-day turnaround. They were looking for automatic claims estimation reporting while minimizing risks.

Cogneesol’s Optimization Solution

The data for claims at the client’s end needed to be sorted in the required structure to understand the related classification of unacceptable items vs. good food and non-food items.

On account of our extensive domain expertise and years of experience in related fields, our team of experts mapped a smarter to-be process of the client against the ‘as-is,’ and in collaboration with the client’s SMEs, created an intelligent automation tool that could differentiate between structured and unstructured claims data. This algorithm could then automatically classify items under different categories such as ‘Food,’ ‘Non-Food,’ and ‘Unacceptable’ items. It provided metrics to the client to assist in appropriate claims decisions, enabling faster and accurate decision making.

It has been an excellent association with Cogneesol – they have changed the face of our claims process. We are much more efficient now and work on smart parameters.

Impact Delivered

Re-engineered the CACPF management of an NGO eliminating Lag, building 95% accuracy, and reducing Risks.

95%+ accuracy in damage classification, leading to the elimination of manual effort, duplication, and time spent segregating collective basket of items. Further, it eased out the process of assessing the validity of claims, identified risk factors, and automated claims estimation.

Client Testimonials

It is always a pleasure to learn that the work we do has positively impacted our clients and that they are happy to share their experiences.

Get in Touch With Us

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