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Legal Back Office: USA based client

Back Office:

Complaints drafting for tenants in cases concenring illegal increase in the rent, relocation assistance fee for no-fault eviction and low-quality premises.

Customer

  • California (USA) based Client

Outsource Function

  • Drafting of Complaints for Damages & Equitable Relief, Breach of Express Contract and Implied Contract, Violation of Civil Code §1942 and Declaratory Relief.

Overview

We draft Complaints for tenants for Damages & Equitable Relief, Breach of Express Contract and Implied Contract, Violation of Civil Code §1942 and Declaratory Relief in the matters related to illegal Rent Increase, illegally converted rented premises by the landlord (LAMC §12.26(E) (1), Substandard Premises illegally rented by the landlord and Premises which are found to be Substandard within the meaning of Cal. Health & Safety Code § 17920.3. The Complaints include the claim for Tenant Relocation Assistance Fees in case of eviction for no-fault reasons.

The complaints are drafted in accordance with the updated Rent Stabilization Ordinances (RSO). We take information regarding the property from online website of County Assessor, Department of Building and Safety and The Housing and Community Investment Department Website. The current Property Activity Report is also taken into consideration while drafting the complaint.

Along with the complaints, we also draft Interrogatories, Coversheet Addendum and civil case coversheet, Summons, Instructions to the opposite Attorney or Litigant regarding case filing. Conducting research on County assessor website regarding the owner of the subject propertyand search for Assessor's identification number of the property. Case File management on One Drive and Dropbox. We also draft Notice of Ruling. We also prepare service package for the documents to be served upon the opposite parties.

We are also managing the calendaring of pending case status on Google calendar.

Impact

  • Delivery of Quality work: One of the major success points is the delivery of quality work. Our internal process focused of the Quality both at the process level and at the review and delivery level.
  • Round the Clock Support: We have well trained team work in two shifts which enables the client to have a fast turnaround time and operate.
  • Cost savings
  • Increased Efficiency :Since there is a team working during the US hours, there has been constant interaction amongst the teams to streamline the process which lead to more efficiency.

Avail our miscellaneous legal support services and law firm management solutions.


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  • I want to take a minute to convey my heartfelt gratitude for all the efforts put forth by the team of Cogneesol. They quickly understood our workflow, adapted to our requirements and performed outstandingly.

    • A Fortune 500 Tech Company
  • I am very pleased with Cogneesol's handling of the ticketing procedure. They are super fast in creating cases when new emails arrive and accuracy is just right despite the minimal training we offered. They are rock stars!

    • Tech Startup Company based in Australia
  • We are really thankful to the entire team of Cogneesol. They've helped us reach our customers in a meaningful way. We would love to work with them again in the future.

    • A Leading Telecommunications Provider
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